Scheduled for 18 Dec, 2023 at 7:00 AM – 19 Dec, 2023 at 8:33 AM
Affects
AS136582 Networking
Under maintenance from 7:00 AM to 8:33 AM
AU Core Router
Under maintenance from 7:00 AM to 8:33 AM
VPS Hosting
Under maintenance from 7:00 AM to 8:33 AM
Sydney 02
Under maintenance from 7:00 AM to 8:33 AM
Web Hosting
Under maintenance from 7:00 AM to 8:33 AM
AU Web Hosting
Under maintenance from 7:00 AM to 8:33 AM
Updates
Completed
19 Dec, 2023 at 8:33 AM
Completed
19 Dec, 2023 at 8:33 AM
We’re confident that all of our networking is back online.
Services have been brought back online fully. Web Hosting is expected to come back online around midnight.
We will have a full post-mortem available tommorow morning for full transparency about the issues.
Update
18 Dec, 2023 at 9:40 PM
In progress
18 Dec, 2023 at 9:40 PM
To say we are currently disappointed in our current network situation is an understatement.
Everything is connected at our new data center, however, our IP range getting filtered via EdgeIX.
We believe this is due to a typo from our upstream. We are awaiting IRR changes to be picked up globally, and hope this won't be much longer
Update
18 Dec, 2023 at 11:09 AM
In progress
18 Dec, 2023 at 11:09 AM
Still in progress - Running a bit over. Currently troubleshooting network configuration.
Will update ASAP
In progress
18 Dec, 2023 at 7:00 AM
In progress
18 Dec, 2023 at 7:00 AM
Maintenance is now in progress
Planned
18 Dec, 2023 at 7:00 AM
Planned
18 Dec, 2023 at 7:00 AM
We are moving all of our equipment from NextDC S1 to Equinix SY5. During this time, All VPS's will be shut down & Web Hosting will be taken offline during the move.