LiftUp Hosting - Sydney 02 outage – Incident details

Dedicated Control Panel experiencing major outage

Sydney 02 outage

Resolved
Major outage
Started about 2 months agoLasted 20 minutes

Affected

VPS Hosting

Operational from 12:10 PM to 12:10 PM, Major outage from 12:10 PM to 12:30 PM, Operational from 12:30 PM to 12:30 PM

Sydney 02

Operational from 12:10 PM to 12:10 PM, Major outage from 12:10 PM to 12:30 PM, Operational from 12:30 PM to 12:30 PM

Updates
  • Update
    UTC
    Update

    We have manually started all VPS's on the node. Services should be coming back up.

  • Resolved
    UTC
    Resolved

    Sydney 02 is now operational! This update was created by an automated monitoring service.

  • Identified
    UTC
    Identified

    Our team is on-site at the datacenter. A server nearby was taken out, and we believe that it may have bumped some part of the system, causing it to unrecoverably lock up.

    We are working on recovering the system ASAP.

  • Investigating
    UTC
    Investigating

    Sydney 02 cannot be accessed at the moment. This incident was created by an automated monitoring service.