LiftUp Hosting - Notice history

Dedicated Control Panel experiencing major outage

100% - uptime

AU Core Router - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

UK Core Router - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023
100% - uptime

Sydney 02 - Operational

100% - uptime
Sep 2023 · 99.96%Oct · 100.0%Nov · 99.97%

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Sep 2023
Oct 2023
Nov 2023

Sydney 03 - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

UK 02 - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023
100% - uptime

Dedicated Control Panel - Major outage

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

VPS Control Panel - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 99.99%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Billing Portal - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023
100% - uptime

Third Party: Amazon Web Services (AWS) → AWS ses-ap-southeast-2 - Operational

Third Party: Cloudflare → Oceania → Sydney, NSW, Australia - (SYD) - Operational

Third Party: Stripe → Stripe Checkout.js - Operational

Notice history

Nov 2023

Sydney 03 outage
  • Resolved
    Resolved

    Sydney 03 is now operational! This update was created by an automated monitoring service.

  • Monitoring
    Monitoring

    This small blip in the hypervisor status (Under 30 seconds) was due to a network change on the hypervisor. No client VPS's were affected with this change

  • Investigating
    Investigating

    Sydney 03 cannot be accessed at the moment. This incident was created by an automated monitoring service.

VPS Control Panel outage
  • Resolved
    Resolved

    VPS Control Panel is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Performing a quick migration of the control server between servers

Sydney 02 outage
  • Resolved
    Resolved

    Sydney 02 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sydney 02 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sydney 01 ~ Outage Detected
  • Resolved
    Resolved

    Our automated monitoring has detected the server is back online. If you continue to have any issues, please contact us.

  • Investigating
    Investigating

    Our automated systems have detected our Sydney 01 server is currently offline. Our team has been notified and we are investigating the incident

    LiftUp Hosting services that may be impacted:

    • Web Hosting
    • Billing Portal
Sydney 02 outage
  • Resolved
    Resolved

    Sydney 02 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sydney 02 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Oct 2023

Sydney 02 outage
  • Resolved
    Resolved

    Sydney 02 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sydney 02 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sydney 01 ~ Outage Detected
  • Resolved
    Resolved

    Our automated monitoring has detected the server is back online. If you continue to have any issues, please contact us.

  • Investigating
    Investigating

    Our automated systems have detected our Sydney 01 server is currently offline. Our team has been notified and we are investigating the incident

    LiftUp Hosting services that may be impacted:

    • Web Hosting
    • Billing Portal
Core Network Router outage
  • Resolved
    Resolved

    Core Network Router is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Core Network Router cannot be accessed at the moment. This incident was created by an automated monitoring service.

VPS Control Panel outage
  • Resolved
    Resolved

    VPS Control Panel is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    VPS Control Panel cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sydney 03 outage
  • Resolved
    Resolved

    Sydney 03 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sydney 03 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2023

Network Blips
  • Resolved
    Resolved

    The issue seems to have resolved itself. We are actively monitoring for any future occurances.

  • Update
    Update

    Correcting the incident title and details. This is not a DDoS attack but instead another issue. It is currently being looked into

  • Investigating
    Investigating

    We are experiencing intermittent DDoS attacks against our Core Router causing outages. This is still being investigated.

Sydney 01 ~ Outage Detected
  • Resolved
    Resolved

    Our automated monitoring has detected the server is back online. If you continue to have any issues, please contact us.

  • Investigating
    Investigating

    Our automated systems have detected our Sydney 01 server is currently offline. Our team has been notified and we are investigating the incident

    LiftUp Hosting services that may be impacted:

    • Web Hosting
    • Billing Portal
VPS's randomly paused
  • Resolved
    Resolved

    We've temporarily fixed the issue until our temporary server has been provisioned to us

  • Identified
    Identified

    We are aware of an issue where VPS's are randomly put into a PAUSED state and unable to be booted. This is due to storage capacity limitations on our host systems and happens to protect your data.

    We are awaiting delivery of a temporary server from a third-party service provider to resume full service until our Australian team comes back from holiday and can install a new server into our rack.

    Customers who need to be moved will be contacted soon.

Sep 2023 to Nov 2023

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